1 What information we collect
5zz77 collects various types of information when you create an account and use the platform. This information comes from three main sources: what you provide directly, what is generated automatically during platform use, and what is obtained from third-party verification services.
Information provided directly
The information you provide during registration and KYC includes:
- Full name and date of birth
- Email address & mobile number
- Current and permanent address
- Government-issued ID information (National ID/Passport)
- Payment method details (mobile banking number, bank account information)
Automatically collected information
The following information is automatically logged during platform use:
- IP address & device information
- Browser type and operating system
- How much time you spent on the platform and which pages you visited
- Gaming activity and transaction history
- Login time and location information
2 How we use your information
5zz77 is fully transparent about how your information is used. Your data is never used in any way that violates your privacy. Below are the primary purposes for which your information is used:
| Purpose of use | Type of information | Legal basis |
|---|---|---|
| Account management | Name, email, phone | Contractual requirements |
| KYC verification | ID documents, address | Legal obligations |
| Transaction processing | Payment information | Contractual requirements |
| Fraud prevention | IP, device, logs | Legitimate interest |
| Customer Service | Contact information | Contractual requirements |
| Promotional offers | Email, preferences | Consent |
5zz77 never sells your information to third parties. However, we may be required to disclose information in response to legal obligations or regulatory requests. Where possible, you will be notified in advance in such cases.
3 Information security measures
5zz77 uses state-of-the-art technology to protect your information. All platform connections are secured with 256-bit SSL/TLS encryption, equivalent to the standard used by banking and government websites.
- Encryption: All data transfers and storage use AES-256 encryption.
- Firewall: Multi-layer firewall systems prevent unauthorized access.
- Two-factor authentication (2FA): Additional security layers can be added to the account.
- Regular audits: Third-party security experts regularly audit the system.
- Data masking: Sensitive information is partially masked in the system.
- Secure servers: Data is stored in internationally certified data centers.
4 Cookies & tracking
5zz77 uses cookies to improve platform functionality and personalize your experience. Cookies are small text files stored in your browser.
Cookie types
- Essential cookies: Required for login sessions and security. These cannot be disabled.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to analyze user behavior for platform improvement.
- Marketing cookies: Used to show relevant offers. You can opt out at any time.
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some platform features.
5 Information sharing with third parties
5zz77 does not sell your information. However, limited data may be shared with trusted partners to operate our services. In every case, data is used only for the specified purpose and partners are bound to uphold 5zz77's privacy standards.
- Payment processors: For transaction verification and processing.
- KYC service provider: For identity verification.
- Game providers: For technical requirements of game operation.
- Security services: For fraud detection and prevention.
- Regulatory authority: When required due to legal obligations.
6 How long information is retained
5zz77 retains your information only as long as necessary. Even after account closure, certain data must be kept for a specific period to meet legal requirements.
| Type of information | Retention Period |
|---|---|
| Account information | While account is active + 5 years |
| Transaction records | 7 years (legal requirement) |
| KYC documents | 5 years after account closure |
| Login and session logs | 12 months |
| Marketing preferences | Until consent is withdrawn |
| Cookie information | 30 days – 2 years (depending on cookie type) |
7 Your rights
Under 5zz77's Privacy Policy, you have several important rights regarding your personal information. You can contact the 5zz77 support team at any time to exercise these rights.
Right to access
Right to know what information we hold about you.
Right to Rectification
The right to have incorrect or incomplete information corrected.
Right to deletion
The right to request deletion of your information under certain conditions.
Right to portability
Right to receive your information in a structured format.
Right to object
The right to object to marketing communications.
Right to Restriction
The right to restrict information processing under certain circumstances.
8 Children's privacy
5zz77 strictly does not collect or process information from anyone under 18 years of age. The platform is for adults only. Age is verified during registration and confirmed through the KYC process.
If information from a minor is inadvertently collected and comes to our attention or you inform us, that information will be immediately deleted and the account closed. Parents concerned about their children can contact the support team.
9 Changes to the Privacy Policy
5zz77 may update this Privacy Policy when necessary. Any significant changes will be communicated via your registered email and a notification will be displayed on the platform. The date of the latest update will always be shown at the top of the page.
Continued use of the platform after changes indicates your acceptance of the new privacy policy. We recommend checking this page periodically.
10 Contact us
For any questions regarding the privacy policy, requests to exercise your rights, or complaints, contact 5zz77's dedicated Privacy Team. We aim to respond within 72 hours.
- Email: [email protected]
- Live chat: Log in to the platform and chat directly
- Support hours: 7 days a week, 24 hours